Tampa, Fla. – March 17, 2011– HealthPlan Services Extends Partnership with American Veterinary Medical Association Group Health & Life Insurance Trust
HealthPlan Services (HPS), the nation’s leading technology and administrative services provider for the insurance and managed care markets, recently announced that its contract with the American Veterinary Medical Association Group Health & Life Insurance Trust (AVMA GHLIT) has been extended.
Under the extended agreement, HPS will provide administrative services and marketing, sales and distribution support to more than 33,000 AVMA GHLIT participants. This includes underwriting, billing and customer service, as well as retention and renewal services.
“Our long-term partnership with HealthPlan Services has been characterized by a high level of trust, flexibility, integration and innovation,” said Libby Wallace, CEO, AVMA GHLIT Administrative Services, LLC. “From open-door access to top executives, to a strong account management team and responsive customer service, HPS has delivered high value and established a reputation of getting things done in ways that let us stay ahead of the needs of our plan participants. We expect the same will be true as our partnership continues.”
Adds Jeff Bak, president and CEO, HPS: “The AVMA GHLIT is an organization dedicated to protecting the financial and health needs of the veterinarians it serves. We are pleased that they have decided to extend their partnership with HPS to further this mission. We are confident that our industry expertise, proven best practices and proprietary technologies will deliver the end-to-end integration and personalized service associations like the AVMA GHLIT need to deliver upon members’ expectations.”
HPS has been administering AVMA GHLIT plans since 2003. During this tenure, its focus on continually improving processes and leveraging technology has enabled the AVMA GHLIT to achieve significant growth in and enhancements of its product offerings, member services, marketing and agent distribution.